Motivated Volunteers Rule TRCs

Author:

Jason E. Ebey, IOM

Do your Vice Chairs or Team Captains ever ask what type of people make the best volunteers?

As expected, we have tips of all sorts, but sometimes the best tip is to remind your Vice Chairs and Team Captains that anyone with a wide range of business contacts can succeed in a Total Resource Campaign. Never discount someone’s motives or professional drive.

One of my favorite volunteer stories comes from a top performer who surprised everyone with her success. She was not recruited by anyone to be on a team, in fact. She volunteered. She requested that her boss, the TRC Chair, assign her to a team.

As we were doing our wrap up sessions, we asked this volunteer why she wanted to be a part of the TRC. With no hesitation she said, “I was pissed.”

After the group stopped laughing, I asked her to explain.

“I was pissed because no one asked me to join a team. I am the executive assistant to the CEO of one of the largest companies in town, but no one saw me as capable,” she explained. “And I wanted the opportunity to prove them wrong.”

Prove them wrong is exactly what she did. Each week, she was one of the top three performers in the TRC.

She took the knowledge she had gained of the business community through her job and systematically paired businesses with sponsorships that would work well for them. She was highlighting how the sponsorships were going to benefit both the Chamber and the business and, in the process, she was strengthening her own personal business contacts.

At the first few Rally Sessions, you could hear people asking about her and how she was doing so well. By the third or fourth, everyone knew she was one of the ones to emulate.

She proved to her boss and to the others who passed her by initially that she was more than capable. She showed that Vice Chairs and Team Captains need to be relentless in their search of people who have a vast business contact base… that employees can make the TRC work for them… that they can be a success in the TRC with the right mindset.

 

 

You Might Also Like

Perception Changes Value

Perception.  So much of the way each of our lives are arranged is based upon perception - our perception of the world around us, our perception of ourselves, the perception...
Image is of a hand holding a variety of brightly colored shopping bags to represent the customer service experience

A Secret Shopper Shares Customer Service Tips

As chamber professionals, you are in your member business establishments routinely. But have you ever wondered what impressions those businesses make on their customers when the employees don’t know those...

3 Ways a TRC Changes the Way Chambers View Sponsorships

Total Resource Campaigns (TRCs) change the way chambers view sponsorships in three key ways. If you were to jot down the number of sponsors your chamber currently has, what percentage...
stripe-wide - orange

Get Started on your Total Resource Campaign!

Sign your chamber up today and get step-by-step training on Total Resource Campaigns, online resources, and volunteer coaching backed by years of experience.